La Bloom ("we", "us") respects your privacy. This policy explains what information we collect, how we use it, and the choices you have.
Information we collect
We collect information you provide directly, such as your name, email address, phone number, shipping and billing addresses, and any messages you send us. When you place an order, our payment processor collects payment details directly; we do not store full card numbers on our servers.
We also automatically collect limited technical information when you visit our site, such as IP address, browser type, device information, and pages viewed. This is used to keep the site secure and improve performance.
How we use your information
We use your information to process and deliver orders, communicate with you about your order, respond to inquiries, prevent fraud, and improve our products and services. With your consent, we may also send you occasional updates about new collections or promotions; you can unsubscribe at any time.
Sharing
We do not sell your personal information. We share information only with service providers who help us run the business, such as our payment processor, hosting and email providers, and shipping carriers. These providers are bound by confidentiality and use your data only to provide services to us.
Cookies
We use a small number of cookies and similar technologies to keep you signed in, remember items in your cart, and understand how the site is used. You can control cookies through your browser settings.
Your rights
You may request access to, correction of, or deletion of your personal information at any time by emailing [email protected]. We will respond within a reasonable time as required by applicable law.
Contact
For any privacy questions, please reach out to [email protected].